Course ID: CS-EC

Effective Communication and Negotiation

While several years have passed since the Great Recession, economic and political uncertainty have continued to plague business decision-making. The roles and responsibilities of CPAs and finance professionals, meanwhile, has continued to expand. This course is part of a series of short courses that will explore key interpersonal and communication issues that will have a substantial impact on the effectiveness of the financial professional in the workplace.

This one hour course will examine and walk-through key communication techniques, to include effective listening, writing emails, and social media concerns, among others.

Learning Objectives

  • Recognize the benefits of effective communication
  • Identify negative effects of poor communication
  • List reasons which cause poor listening skills
  • Identify effective writing (email) techniques

Major Topics

  • Key communication techniques
  • Tips for writing effective emails
  • Effective listening skills
  • Social media concerns
  • Effective presentation techniques
  • Non-verbal communication

Advanced Preparations


Who Should Attend

CPAs, industry accounting and finance staff, C-level corporate officers

Fields of Study

Communications and Marketing




Business Learning Institute

CPE Credits




This course is available for your group as:


Let's Roll!

To learn more or customize this course for your group, complete this form and a BLI team member will get back with you shortly.

Or, contact BLI: 888-481-3500 or
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