Course ID: CONSULT

Effective Consulting Skills – Moving From Subject Matter Expert to Business Consultant

Your ability to grow and be profitable is directly tied to your ability to help your clients do the same. To achieve success in consulting, your consultants must work with your clients not for them. Effective Consulting Skills is practical, holistic and one of the only training programs ever designed to improve the consulting skills of delivery consultants. This program is not lectured, it is customized and facilitated with interaction, exercises and real world examples.


Learning Objectives

  • Identify and develop new opportunities with existing clients
  • Assist on sales calls and in new business development
  • Deal with difficult clients
  • Manage changes to the agreed upon scope
  • Work in harmony with other vendors on a project
  • Improve the quality, speed and accuracy of solutions delivered
  • Network and build new relationships throughout the client site

Major Topics

  • Delivering business results & building partnerships
  • Asking the right questions
  • Building a solid business case
  • Speaking skills at the executive level
  • Impact of a client’s business metrics, i.e. improved quality, reliability, accuracy, stability, security, productivity, revenue, time to market, etc.
  • Effective questioning & active empathetic listening
  • Building trust and rapport with clients
  • Step-by-step tips on building strong high trust relationships
  • Delivering the business results your clients expect

Who Should Attend

All levels within an organization


Fields of Study

Personal Development

Prerequisites

None


Provider

Business Learning Institute

CPE Credits

8.0

Level

Basic

This course is available for your group as:

 

Let's Roll!

To learn more or customize this course for your group, complete this form and a BLI team member will get back with you shortly.


Or, contact BLI: 888-481-3500 or learn@blionline.org
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