How to Increase Leadership and Reduce Fear During a Pandemic (or Crisis)

This course provides today’s top leaders a primer on the ways strong leaders can calm a team, organizing around and using emotional intelligence to create a strong (and nimble) plan for change when outcomes are uncertain. Taking a look at what makes a resilient organization and leadership style, this course will help leaders form a plan to manage their own emotional stress, stress on their team, and pressure at the organizational level. As a group, we’ll formulate strategies to form and evolve a change management plan that respects the need for business to stabilize while also respecting the worry that comes with a humanitarian crisis.  (Minimum recommended: 2 hours)

Learning Objectives

  • Be clear about their own leadership paradigms and those of the team they manage
  • Analyze the change readiness of their organization
  • Understand the neuroscience behind crisis-level stress
  • Review the basics of emotional intelligence and presence
  • Use emotional intelligence + neuroscience to make a plan for change step-by-step
  • Keep tabs on the mental health of the team during the crisis

Major Topics

  • Check-in on personal leadership style and the role you play in a crisis
  • Get clear on the management style of the company you work for
  • Understand a process to “generalize” skills sets within the team, creating resilience and flattening for team diversity and collaboration
  • Learn how to protect people during a humanitarian crisis: emotional intelligence for stress management, mindset practice, neuroscience of stress and change, and more
  • Receive a peer mentor in the workshop to help stay accountable during a crisis
  • Receive a list of citations: texts, authors, blogs, articles, apps, and books to support the next 6 months
  • Receive unlimited access via LinkedIn and email to instructor Courtney Feider, BS, CMT, ACC for follow up questions

Advanced Preparations


Who Should Attend

Line Managers, Directors, Vice Presidents, C-Suite, Partners, Board Members

Fields of Study

Business Management & Organization


No prerequisites, but this course is designed for management


Business Learning Institute

CPE Credits




This course is available for your group as:


Let's Roll!

To learn more or customize this course for your group, complete this form and a BLI team member will get back with you shortly.

Or, contact BLI: 888-481-3500 or
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