Course ID: CNCC

How to Build a Culture of Engagement that Maximizes Trust, Accountability, and Performance

Building and changing a culture requires a special type of leadership, one committed to clearly identify and reinforce specific behaviors and expectations. These leaders understand their role is to create the conditions for success by engaging individuals in productive and meaningful work. They are intentional about creating the culture they want for their organization or business.

Learning Objectives

  • Define the elements of organizational culture
  • Illustrate how to determine what are critical behaviors and to set clear expectations
  • Recognize the role of leadership in creating and changing the culture
  • Describe three processes that have the greatest impact on shaping a desired culture
  • Identify six organizational climate drivers

Major Topics

  • The definition of culture and how it’s derived
  • The relationship of culture and behavior
  • Organizational climate as drivers for employee engagement
  • Leadership style and its impact on culture
  • The role of decision making and politics in shaping the culture
  • Assess your organization’s culture and how it impacts employee engagement

Advanced Preparations


Who Should Attend

Business leaders, finance executives, directors, and managers

Fields of Study

Business Management & Organization


Management experience


Business Learning Institute

CPE Credits




This course is available for your group as:


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