Course ID: WSSNO

Why Standing Still is Not an Option

In today’s rapidly changing environment, business partners expect better collaboration, customers demand personalized and frictionless interaction and new regulations mandate different operating models. Change can be daunting, however, the alternative to adapting to new technologies is more scary than moving forward. (Can be presented in a 50 – 100 minute timeframe)

Learning Objectives

  • Identify global trends that are driving the pace of change
  • Identify business processes that must transform to meet customer and business partner expectations
  • Develop strategies to lead and influence change

Major Topics

  • Global and Industry Trends
  • Emerging Technologies
  • Journey Mapping
  • Change Management

Who Should Attend

Professionals who want to stay abreast of the trends impacting business

Fields of Study

Business Management & Organization




Business Learning Institute

CPE Credits




This course is available for your group as:


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